1. Acceptance of Terms
By accessing or using HeadphoneZoo Site, you will be able to brows all of our survices without to need to provide us with any of your information.
2. Eligibility
You must be at least the age of majority in your jurisdiction to place an order. The Site does not offer user accounts; purchases are made as a guest.
3. Product Information & Availability
We curate popular and top‑rated products. While we aim for accuracy, product images, specifications, and availability may change without notice. All offers are subject to availability.
4. Orders, Pricing & Payment
- Payment processing: Payments are handled by trusted third‑party processors (e.g., PayPal, Stripe, or card gateway). We receive payment status but do not store full card details.
- Pricing: Prices are shown in USD and include taxes and shipping as indicated at checkout.
- Order confirmation: We will send an order confirmation to your email. We may cancel any order due to suspected fraud, pricing or availability errors, or policy violations.
5. Shipping & Delivery
We provide delivery tracking whenever available. Estimated delivery times are provided at checkout and may vary due to carrier delays, customs, weather, or factors outside our control. International orders may be subject to duties or taxes payable by the recipient.
6. Returns, Refunds & Exchanges
We aim to make returns simple. Unless stated otherwise on a specific product page:
- Return window: [e.g., 30 days] from delivery.
- Condition: Items must be in original condition with all accessories and packaging.
- How to start: Contact us at headphonezoo.store@gmail.com with your order ID and reason for return.
- Refunds: Once we receive and inspect the item, we will notify you of approval. Refunds are issued to the original payment method.
Some products (e.g., hygiene‑sensitive items) may be ineligible for returns once opened. Check the product page for any exceptions.
7. Warranty & Disclaimers
We are a curator and reseller. Manufacturer warranties may apply and vary by brand. Except where prohibited by law, the Site and products are provided “as is” without warranties of any kind, express or implied.
8. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, related to your use of the Site or products.
9. Prohibited Uses
You agree not to misuse the Site, including by attempting to interfere with its security or normal operation, scraping content, or engaging in fraudulent or illegal activity.
10. Intellectual Property
All content on the Site—including text, images, logos, and design—is owned by or licensed to us and protected by applicable intellectual property laws. You may not use our marks without prior written permission.
11. Third‑Party Services
We use third‑party services (such as payment processors and logistics partners). Their services are governed by their own terms and privacy policies, which you should review.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of [Specify Jurisdiction], without regard to conflict of law principles. Any disputes will be resolved in the courts (or via arbitration if you choose to include it) located in [City, Country]. You consent to the exclusive jurisdiction and venue of those courts.
13. Changes to these Terms
We may update these Terms over time. The “Last updated” date above will show when the latest changes took effect.
14. Contact Us
- Company/Legal name: HeadphoneZoo
- Address: Singapore & Australia & Indonesia
- Email: headphonezoo.store@gmail.com
- Currency used: USD