Introduction & Scope
Thank you for visiting HeadphoneZoo Site. This Privacy Policy explains how we collect and use information when you browse products, place an order, and receive support.
We operate a curated, dropshipping-based storefront: you can discover top‑selling products and purchase them securely. We do not offer user accounts and we do not use cookies.
Information We Collect
We only collect the information needed to process your order and provide support:
- Order details: product(s) purchased, quantity, order ID.
- Contact & shipping: name, email, shipping address, phone (optional).
- Payment status: confirmation or failure from our payment processor. We do not store full card numbers.
- Support messages: your communications with us regarding orders, delivery, or returns.
We do not collect: account credentials (no signup), marketing preferences, tracking cookies, or analytics cookies.
How We Use Information
- Process orders, confirm payment status, and coordinate shipping and delivery tracking.
- Provide support and respond to questions about your order.
- Prevent fraud and abuse and comply with legal obligations (e.g., tax and accounting rules).
Payments
Payments are processed by trusted third‑party providers (e.g., PayPal, Stripe, or your card gateway). We receive confirmation of payment status but do not store full credit card details. Your card information is handled under those providers’ terms and security certifications.
International Transfers
Because we use global payment and shipping partners, your information may be transferred to and processed in countries other than your own. We take reasonable steps so that transfers comply with applicable data protection laws, but laws vary by region. Please contact us if you have questions.
Data Retention
We retain order records and related information for as long as needed to fulfill your order, provide support, and meet legal, tax, and accounting requirements. We then securely delete or anonymize the information.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise your rights, contact us using the details below. We may need to verify your identity before responding.
Children’s Privacy
Our Site is not directed to children under the age of 13 (or the age required by your jurisdiction), and we do not knowingly collect personal information from children.
Security
We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third‑Party Links
Our Site may link to third‑party websites. Their content and privacy practices are governed by their own policies, which we do not control.
Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will show when the latest changes took effect. Significant changes will be communicated where appropriate.
Contact Us
If you have questions or requests, please reach out:
- Company: HeadphoneZoo
- Address: Singapore & Australia & Indonesia
- Email: headphonezoo.store@gmail.com